Frequently asked questions
Ordering, shipping, liposomal supplements and injectable products — everything in one place.
Orders & payment
How do I place an order?
Add products to the cart, open the cart and proceed to checkout. You can check out as a guest or create an account to track your orders.
Which payment methods do you accept?
The payment options available for your order are shown at checkout.
Can I change or cancel an order?
Call (619) 915-8878 or email info@longlivinglife.com as soon as possible. Once an order has shipped it can no longer be changed.
Do you offer clinic or wholesale pricing?
Yes. Bundles are priced per unit automatically; for larger or mixed orders, contact us for a quote.
Shipping
Where do you ship from?
From San Ysidro, California (San Diego County).
How much does shipping cost?
It is calculated at checkout from your address and the weight of your order, before you pay.
How are vials protected?
Vials travel in protective inserts inside sealed boxes. Inspect every vial on arrival and contact us within 48 hours if anything is damaged.
Liposomal supplements & capsules
How do I take a liposomal liquid?
Shake the bottle and take 15 mL (one tablespoon) once or twice a day, straight or mixed with water or juice. Refrigerate after opening.
How long does a 473 mL bottle last?
31 days at one 15 mL serving per day.
Can I take several products together?
Many people combine two formulas. Avoid duplicating the same nutrient, and ask your healthcare provider if you take medication or have a medical condition.
Are dietary supplements approved by the FDA?
The FDA does not approve dietary supplements before they are sold. That is why our supplement labels carry the standard disclaimer and avoid disease claims.
Injectable products
Who can order injectables?
Licensed practitioners and clinics, or patients under the direction of their physician. At checkout you confirm professional use.
Do you provide dosing instructions?
No. Dose, route and frequency must be decided by the professional who administers the product.
Can I return an injectable product?
For safety reasons, sterile products cannot be returned once they have left our facility, except when they arrive damaged or incorrect.
Can I get lot and expiration information before ordering?
Yes. Contact us with the product and quantity you need.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
We are here to support you, every step of the way
Questions about a product, an order, clinic pricing, the treatment program or a manufacturing project? Send us a message or call — a real person will get back to you, in English or Spanish.
- Phone(619) 915-8878
- Clinic & manufacturing salesricardo@longlivinglife.com
- AddressCamino de la Plaza, San Ysidro, CA 92173