Shipping & returns

Order processing

Orders are prepared and packed in San Ysidro, California, after payment is confirmed. You will receive an email with the tracking number when your order ships.

If a product is temporarily unavailable after you order, we will contact you to offer a replacement or a refund.

Shipping

Available shipping methods and their cost are calculated at checkout from your address and the weight of your order, and are shown before you pay.

Delivery times depend on the carrier and method you choose. Once the package is with the carrier, the tracking link is the most accurate source of information.

Returns of supplements

You may return unopened liposomal supplements and capsules in their original, sealed packaging within 30 days of delivery. For safety reasons we cannot accept opened products.

To start a return, email info@longlivinglife.com with your order number and the items you wish to return. Refunds are issued to the original payment method once the return is received and inspected.

Injectable products

Sterile products — vials, ampoules, cocktails and kits — cannot be returned once they have left our facility, because we cannot guarantee how they were stored. This protects every patient who receives our products.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery at (619) 915-8878 or info@longlivinglife.com with your order number and a photo. We will send a replacement or refund the item.

Last updated: November 5, 2026.